CLIENT CARE

Sahara Wade pieces are handcrafted using every material as preserved in its imperfections. Some elements show variations in worn or upcycled details - this is part of the character and individuality of every bag. 

Each piece is made with genuine Mongolian lamb fur, a natural material that evolves with wear. Over time, light matting around high contact areas may occur and is normal/part of the bag's lived-in character. To maintain the fur's signature curl and texture, we recommend gently shaking out the bag and lightly brushing out the fibers with your fingers or a wide tooth comb. Avoid excessive friction, pressure, or prolonged moisture, as this can flatten the curl. If needed, a light mist of water or using a steamer from a distance followed by air drying can help revive the natural wave. Like all natural materials, your bag will develop its own unique patina.

We recommend treating each bag with care to preserve its finish and longevity. 

Hardware & Repairs:

We stand behind the craftsmanship of every piece. If you experience a hardware issue, please contact us at hello@saharawade.com. We will assess your item and provide repairs when eligible.

Thank you for caring for your Sahara Wade piece - your attention helps maintain the beauty and longevity of these unique bags.